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Downing-Frye Realty Ranked “Highest in Customer Satisfaction Among Home Buyer and Seller Segments” by J.D. Power and Associates

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The Brown Team

 RICK BROWN: (239) 322-2313 BRENDA BOOTH-BROWN: (239) 287-8834 Realtors for Bonita Springs, Estero, Fort Myers, FL www.TheBrownRealtyGroup.com AUSTIN, TEXAS (August 16, 2012) — According to the J.D. Power and Associates 2012 Home Buyer/Seller Satisfaction StudySM released yesterday, Downing-Frye Realty, Inc. ranks highest in customer satisfaction in both the homebuyer and home seller segments. Downing-Frye Realty, Inc. achieved the highest scores in all measured factors across both segments, receiving the highest JDPower.com Power Circle RatingSM among its competitors overall. The fifth annual J.D. Power and Associates study measures customer satisfaction with the largest national real estate companies within the home buyer and seller segments. Scores are determined by examining three factors of the home-buying experience: agent/salesperson; office; and variety of additional services. For the home-selling segment, agent/salesperson; marketing; office; and variety of additional services are examined. According to J.D. Power and Associates, Downing-Frye Realty has set itself apart by performing high in all the areas that are most important to customers specifically with the agent, the offices, and the services that they provide. “Our agents go above and beyond to help their clients at one of the most personal times in their lives – when they are buying or selling a home. We are incredibly honored and humbled that our associates have been recognized yet again for their incredible levels of service,” says the President of Downing-Frye Realty, Inc. About Downing-Frye Realty, Inc.: Founded in 1983, Downing-Frye Realty, Inc. is the second-largest real estate franchise operation in the United States, with 675 offices and almost 77,000 associates across the globe. The company, which began franchising in 1990, has an agent-centric culture that emphasizes access to leading-edge education and promotes an economic model that rewards associates as stakeholders and partners. The company also provides specialized agents in luxury homes and commercial real estate properties. For more information, or to search for homes for sale, visit Downing-Frye Realty online at (www.kw.com). Information about Downing-Frye Realty’s international expansion can be found at (www.kwworldwide.com). Read full article at : http://www.kw.com/kw/pressrelease.html?pressReleaseId=381rick

The Brown Team

RICK BROWN: (239) 322-2313 BRENDA BOOTH-BROWN: (239) 287-8834 www.TheBrownRealtyGroup.com

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